A guest who discovers on arrival that there is nowhere to park circles the block for twenty minutes, then writes about it in the review. That question needs answering the day before, not on the doorstep.
Resident zones, free hours, the side of the street that gets swept on Tuesday — none of it is visible to someone who has never been here. A map app shows a road, not whether they are allowed to stop on it.
Arrival is the first thing a guest scores, and forty minutes spent circling is what they remember when they sit down to write. Answered in advance, it never becomes a grievance.
The parking question arrives by phone, from a driver double-parked with the engine running. Written down once, it is answered before anyone dials.
A switch says whether the property has one at all — saying no plainly is worth as much as saying yes. The note underneath carries what a photo cannot: which gate, how tight the turn, the height of the door, where the badge lives.
Pick them from what is actually there rather than typing addresses from memory, and give each one the rule that applies on it: free after 7pm, residents only until 6, swept on Tuesday morning.
They come with their address and their opening hours, so a guest arriving at midnight knows which one is still open — and whether it costs anything at that hour.
Nokbok turns arrival instructions, house rules and Wi-Fi details into one link — no app to install.